POLICY

We are committed to the quality of every product we sell. If you are not satisfied with your purchase for any reason, you may initiate a return or exchange within 30 days of receiving your order, provided the product is unwashed, unworn, and includes the original tags.

Only items paired with the correct packaging and return label will be accepted. Items sent incorrectly, using the wrong label, or that fall outside our return criteria will not be returned or refunded. This is inclusive of “final sale” items - we do not accept returns or exchanges on items marked “final sale."

Additionally, for hygienic reasons, we do not accept returns or exchanges on face masks or coverings, balaclavas, compression bottoms, underwear, or socks.

US and Canada

U.S. and Canadian customers will have the option to add Prepaid Returns at checkout. If selected, ASRV will cover the cost of all returns and exchanges. If not selected, customers will be responsible for purchasing their own return label to send the item back.

In both cases, ASRV will cover the cost of shipping any exchange items back to the customer.

All Other Countries

At this time, we do not offer Prepaid Return Labels for customers outside the U.S. and Canada. As a result, international customers will be responsible for purchasing their own return labels through our return portal.

While return shipping costs are the responsibility of the customer, ASRV will cover the cost of shipping any exchange items back to you.